Customer Service

Shipping & Delivery

We aim to process all new orders quickly within 48 hours.

All of our products are shipped from our European Warehouse and we are committed to delivering to your door within a maximum of 14 working days. 

  

Payment

You may pay securely via 'safe checkout' in our online store.

The amount is not charged to the card until your order leaves our warehouse. 

 

Returns

Items must be returned to us within 14 days of dispatch in their original condition with packaging and all labels intact. You can be assured that if you are not 100% satisfied we will make it right!

For more information please visit: bluebloodcollection.com/policies/refund-policy

 

Discounts & Coupons

If you have a discount / coupon code this can be applied in your shopping cart at checkout.

If we are running a special offer then you will be provided with the discount code on the shopping cart page or via email where you can enter it into the discount code box provided on the page. 

 

Need More Help?

To contact our customer service team directly please send us an email to: support@bluebloodcollection.com we always aim to respond within 24 hours. 

 

Contact Us

Should you need to get in contact with us please send an email to our support team: support@bluebloodcollection.com. Alternatively you can call our UK customer service team by dialing 0203 026 12 67.